IT Outsourcing and Software Development
Application support and maintenance outsourcing
We provide ongoing application support and maintenance for US companies, keeping your software running, patched and improving, so your team can focus on new work, with North American accountability.
Overview
Software does not stop needing attention once it ships. Bugs surface, dependencies age, small enhancements pile up, and users need help, and all of it competes with building the next thing.
Pulling your engineers onto maintenance slows the roadmap; ignoring it lets the application decay. Either way, the cost shows up as slower delivery, rising risk and frustrated users.
Corpshore US provides application support and maintenance as a managed service or dedicated team: bug fixing, enhancements, monitoring, user support and upkeep, working inside your codebase and your processes.
Coverage spans US time zones, a named point of contact in North America owns the engagement, and the team works to your standards. Your applications stay healthy and your engineers stay on the roadmap.
What you get
- Applications kept stable and current
- Engineers freed to focus on new work
- Faster fixes and fewer recurring issues
- Coverage across time zones, up to 24/7
- A maintained codebase that does not decay
What's included
Bug fixing
Diagnosing and fixing defects in your application to your priorities.
Enhancements
Small features and improvements that keep the application moving forward.
Dependency and version upkeep
Keeping frameworks, libraries and dependencies current and secure.
Monitoring and alerts
Monitoring application health and responding to issues.
Application user support
Supporting users and triaging issues into the right fixes.
Performance tuning
Improving application performance and stability as use grows.
Documentation upkeep
Keeping technical documentation current as the application changes.
Release support
Supporting releases, deployments and rollbacks.
Legacy support
Maintaining and stabilizing older or inherited applications.
Reporting
Reporting on issues, fixes, uptime and recurring problems worth addressing.
How we deliver
A simple, transparent path from first conversation to a team that scales with you.
1. Discover
We learn your goals, volumes, tools and compliance needs, then scope the right team and model. A response within 6 hours.
2. Design
We define roles, service levels, reporting and the ramp plan, and agree a clear, indicative price before you commit.
3. Deliver
We recruit, train and stand up the team inside your tools and processes, with North American management owning quality from day one.
4. Scale
We track performance against your service levels, tune as you grow, and flex capacity up or down as your volumes change.
Engagement models
Start where it fits and change as you grow, with no rigid lock-in.
Dedicated team
A team that works only for you, managed by Corpshore to your service levels. Best for ongoing operations and scale.
Staff augmentation
Skilled people who slot into your existing team and tools. Best for adding capacity quickly.
Project or managed service
A scoped deliverable or a fully managed function with an agreed outcome. Best for defined work and outcomes.
Tools and integrations
We work inside your codebase and tooling rather than imposing ours. Common technologies in application support engagements include:
Industry applications
Technology and SaaS
Keeping products stable while engineers build the next release.
Industries we serveFinancial services
Maintaining fintech and banking applications under controls.
Industries we serveE-commerce and retail
Keeping storefronts and integrations healthy through peak.
Industries we serveHealthcare
Maintaining healthcare applications with care and controls.
Industries we serveGovernment and public sector
Supporting public-sector applications with accessible delivery.
Industries we serveCompliance considerations
IP and source access
Access to your codebase is least-privilege and governed by clear terms.
Data privacy (CCPA and US state laws)
Application and user data is handled under documented, CCPA-aligned controls.
Secure maintenance
Dependency and security patching kept current, with change control and audit.
Frequently asked questions
Bug fixing, enhancements, dependency upkeep, monitoring, user support, performance tuning, release support and documentation.
Build your team with Corpshore US
Tell us what you want to outsource and we will map a team, a model and a timeline. North American accountability, global delivery.
We respond to every US inquiry within 6 hours.