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CorpshoreUS

IT Outsourcing and Software Development

Managed IT outsourcing

We run managed IT and service desk operations for US companies, keeping systems, devices and users supported and secure, so your team stays productive, with North American accountability.

Overview

IT is invisible until it stops working. When systems are down, access is broken or onboarding is slow, the whole company feels it, and the cost lands as lost productivity across every team.

Running IT well in-house is hard for growing companies. It needs coverage across hours, a mix of skills, and the patience for routine requests, and it pulls technical staff away from higher-value work.

Corpshore US delivers managed IT as a managed service or dedicated team: IT service desk, device and access management, monitoring and maintenance, and vendor coordination, working inside your environment and policies.

Coverage spans US time zones with bilingual support as standard, a named point of contact in North America owns the engagement, and the team works to your security rules. Your people stay productive and supported.

What you get

  • Faster IT support and fewer disruptions
  • Smoother onboarding and offboarding
  • Coverage across hours, up to 24/7
  • Technical staff freed from routine IT
  • Security and access kept under control

What's included

IT service desk

First-line IT support for employees across access, devices and software.

Device management

Provisioning, configuration and management of laptops and devices.

Access and identity

Account setup, access provisioning and offboarding to your security rules.

Monitoring and maintenance

Monitoring systems and endpoints and handling routine maintenance.

Patch management

Keeping software and systems patched and up to date.

Software and license management

Managing software, licenses and renewals across the company.

Onboarding and offboarding

End-to-end IT onboarding and secure offboarding for staff.

Vendor coordination

Coordinating with your IT vendors and service providers.

Endpoint security support

Supporting endpoint security tooling and policy enforcement.

Reporting

Reporting on tickets, resolution and recurring issues worth fixing.

How we deliver

A simple, transparent path from first conversation to a team that scales with you.

1. Discover

We learn your goals, volumes, tools and compliance needs, then scope the right team and model. A response within 6 hours.

2. Design

We define roles, service levels, reporting and the ramp plan, and agree a clear, indicative price before you commit.

3. Deliver

We recruit, train and stand up the team inside your tools and processes, with North American management owning quality from day one.

4. Scale

We track performance against your service levels, tune as you grow, and flex capacity up or down as your volumes change.

Engagement models

Start where it fits and change as you grow, with no rigid lock-in.

Dedicated team

A team that works only for you, managed by Corpshore to your service levels. Best for ongoing operations and scale.

Staff augmentation

Skilled people who slot into your existing team and tools. Best for adding capacity quickly.

Project or managed service

A scoped deliverable or a fully managed function with an agreed outcome. Best for defined work and outcomes.

Tools and integrations

We work inside your IT and security tooling rather than imposing ours. Common platforms in managed IT engagements include:

Microsoft 365Google WorkspaceJira Service ManagementFreshserviceServiceNowIntuneJamfOktaCrowdStrikeSlack

Compliance considerations

Access and identity control

Access provisioning and offboarding follow your security rules, with least-privilege and audit.

Data privacy (CCPA and US state laws)

Employee and company data is handled under documented, CCPA-aligned controls.

Endpoint and patch hygiene

Patching, endpoint security and configuration kept current to reduce risk.

Frequently asked questions

  • IT service desk, device and access management, monitoring and maintenance, patching, software and license management, onboarding and offboarding, and vendor coordination.

Build your team with Corpshore US

Tell us what you want to outsource and we will map a team, a model and a timeline. North American accountability, global delivery.

We respond to every US inquiry within 6 hours.