Business Process Outsourcing
Back-office processing outsourcing
We run back-office and administrative operations for US companies, from data entry and document processing to order and record management, accurately and at volume, with North American accountability.
Overview
Back-office work is the invisible engine behind every customer-facing operation. It rarely gets attention until it breaks, and when it does, the cost shows up as errors, backlogs and slow turnaround everywhere downstream.
Most companies carry more administrative load than they should, with skilled staff spending hours on data entry, document handling and routine processing instead of higher-value work. Hiring for it in-house is expensive and hard to scale through volume swings.
Corpshore US runs back-office processing as a managed operation or dedicated team: data entry, document processing, order and record management and routine administration, working inside your systems with quality controls that keep accuracy high.
Coverage runs across every US time zone, the team flexes with volume, and a named point of contact in North America owns the engagement. You clear the backlog, raise accuracy and free your own people for work that needs them.
What you get
- Faster turnaround and cleared backlogs
- Higher accuracy through built-in quality control
- Skilled staff freed from routine processing
- Capacity that flexes with volume swings
- Cost that tracks workload instead of fixed headcount
What's included
Data entry
Accurate data entry and capture from any source into your systems, with validation and quality checks.
Document processing
Sorting, indexing, extraction and processing of documents, digital or scanned, to your rules.
Order and record management
Order processing, record updates and maintenance, and exception handling.
Data cleansing and enrichment
De-duplication, standardization and enrichment so your data stays clean and usable.
Forms and application processing
Intake, review and processing of forms and applications against your criteria.
Verification and validation
Checking submissions and records against source data to catch errors before they spread.
Catalog and content updates
Product, listing and content updates kept current across your platforms.
Email and inbox processing
Triage and processing of shared inboxes and routine correspondence.
Quality assurance
Sampling, scoring and double-keying where accuracy is critical.
Reporting
Throughput, accuracy and turnaround reporting, plus recurring issues worth fixing upstream.
How we deliver
A simple, transparent path from first conversation to a team that scales with you.
1. Discover
We learn your goals, volumes, tools and compliance needs, then scope the right team and model. A response within 6 hours.
2. Design
We define roles, service levels, reporting and the ramp plan, and agree a clear, indicative price before you commit.
3. Deliver
We recruit, train and stand up the team inside your tools and processes, with North American management owning quality from day one.
4. Scale
We track performance against your service levels, tune as you grow, and flex capacity up or down as your volumes change.
Engagement models
Start where it fits and change as you grow, with no rigid lock-in.
Dedicated team
A team that works only for you, managed by Corpshore to your service levels. Best for ongoing operations and scale.
Staff augmentation
Skilled people who slot into your existing team and tools. Best for adding capacity quickly.
Project or managed service
A scoped deliverable or a fully managed function with an agreed outcome. Best for defined work and outcomes.
Tools and integrations
We work inside your systems and platforms rather than asking you to change them. Common platforms in back-office engagements include:
Industry applications
Financial services
Application processing, document handling and account back-office.
Industries we serveHealthcare
Claims, records and administrative processing under HIPAA controls.
Industries we serveE-commerce and retail
Order processing, catalog updates and returns administration.
Industries we serveReal estate
Listing, document and transaction back-office for busy teams.
Industries we serveGovernment and public sector
High-volume administrative processing with accessible delivery.
Industries we serveCompliance considerations
Data privacy (CCPA and US state laws)
Records and personal data are handled under documented, CCPA-aligned controls, with least-privilege access.
Sensitive and regulated data
Where processing touches PHI or payment data, we operate within HIPAA or PCI DSS scope with trained teams and access controls.
Accuracy and audit
Quality controls, double-keying where needed and an auditable trail so processed records hold up to review.
Frequently asked questions
Data entry, document processing, order and record management, forms and application processing, data cleansing, verification and routine administration.
Build your team with Corpshore US
Tell us what you want to outsource and we will map a team, a model and a timeline. North American accountability, global delivery.
We respond to every US inquiry within 6 hours.