AI Implementation and Delivery
AI process automation outsourcing
We help US companies automate back-office and customer operations with AI, combining automation, AI and human oversight to handle routine work faster and more accurately, with North American accountability.
Overview
A lot of operational work is repetitive and rules-based, and a lot of it can now be automated with AI in the loop. The opportunity is real, but so is the risk of automating a broken process or letting AI run unchecked.
Most teams do not have the capacity to map their processes, build automation, add AI where it helps, and keep a human in the loop for the judgment calls. The work stalls between a good idea and a working system.
Corpshore US delivers AI process automation as a project or managed operation: mapping processes, automating routine steps, adding AI for classification and extraction, and keeping people on the exceptions and judgment calls.
A named point of contact in North America owns the engagement, the team works inside your systems and controls, and we automate carefully, with oversight built in. You get faster, more accurate operations without losing control.
What you get
- Routine work handled faster and more accurately
- People focused on exceptions and judgment
- Automation built on processes that actually work
- AI added where it earns its place
- Oversight and control kept throughout
What's included
Process mapping
Mapping your current process before automating, so you automate the right thing.
Workflow automation
Automating routine, rules-based steps in your operations.
Document processing
AI extraction and classification of documents and forms.
Intelligent data capture
Capturing and structuring data from messy inputs with AI.
Email and ticket triage
AI-assisted classification and routing of inbound work.
Exception handling
People on the exceptions and judgment calls automation cannot make.
Human in the loop
Review steps so AI assists rather than runs unchecked.
Integration
Connecting systems so work flows without manual rekeying.
Quality and monitoring
Monitoring accuracy and output so automation stays trustworthy.
Reporting
Reporting on throughput, accuracy and where to automate next.
How we deliver
A simple, transparent path from first conversation to a team that scales with you.
1. Discover
We learn your goals, volumes, tools and compliance needs, then scope the right team and model. A response within 6 hours.
2. Design
We define roles, service levels, reporting and the ramp plan, and agree a clear, indicative price before you commit.
3. Deliver
We recruit, train and stand up the team inside your tools and processes, with North American management owning quality from day one.
4. Scale
We track performance against your service levels, tune as you grow, and flex capacity up or down as your volumes change.
Engagement models
Start where it fits and change as you grow, with no rigid lock-in.
Dedicated team
A team that works only for you, managed by Corpshore to your service levels. Best for ongoing operations and scale.
Staff augmentation
Skilled people who slot into your existing team and tools. Best for adding capacity quickly.
Project or managed service
A scoped deliverable or a fully managed function with an agreed outcome. Best for defined work and outcomes.
Tools and integrations
We work inside your systems and automation tooling rather than imposing ours. Common platforms in automation engagements include:
Industry applications
Financial services
Automating onboarding, document and back-office processing.
Industries we serveHealthcare
Automating claims and administrative steps with oversight.
Industries we serveE-commerce and retail
Automating order, returns and catalog operations.
Industries we serveTechnology and SaaS
Automating operations and support workflows.
Industries we serveTelecom, energy and travel
Automating high-volume operational processes.
Industries we serveCompliance considerations
Human in the loop
We keep people on exceptions and judgment calls, so automation assists rather than decides.
Data privacy (CCPA and US state laws)
Data flowing through automation is handled under documented, CCPA-aligned controls.
Sensitive and regulated data
Where automation touches PHI or payment data, we operate within HIPAA or PCI DSS scope with oversight.
Frequently asked questions
Routine, rules-based operational steps, document processing, intelligent data capture, and email and ticket triage, with people on the exceptions.
Build your team with Corpshore US
Tell us what you want to outsource and we will map a team, a model and a timeline. North American accountability, global delivery.
We respond to every US inquiry within 6 hours.