US Locations
BPO and outsourcing in Miami
The principal US gateway for trade and finance with Latin America and the Caribbean. Corpshore US supports logistics, financial services and retail operations across the Miami metro, with Eastern time-zone coverage and bilingual support as standard.
The market
Miami is the principal US gateway for trade, logistics and finance with Latin America and the Caribbean, anchored by PortMiami and Miami International Airport's cargo operations. A fast-growing tech and fintech sector, fueled by relocations in recent years, adds further scale to a metro built on international trade.
What defines the market is bilingual depth and trade volume. Miami's workforce is majority bilingual in Spanish and English, and the metro handles more international containerized cargo than any other Florida port, which makes it a natural hub for Latin America-facing operations.
Businesses across Miami outsource to scale customer and back-office operations without carrying full in-house cost, and to add coverage that flexes with demand across logistics, financial services and retail. Eastern time keeps pace with the US East Coast working day.
Miami's bilingual workforce makes native Spanish and English support a practical requirement rather than a nice-to-have, especially for companies serving Latin American markets from a US base. We staff English and Spanish as standard so service matches the customer base.
Corpshore US supports Miami operations with Eastern time-zone coverage, bilingual support and US compliance built in, run by an accountable North American partner working inside your systems.
What we deliver here
- Logistics, financial services and retail support
- Bilingual English and Spanish coverage
- Eastern time-zone coverage
Eastern time
Industries we serve here
By the numbers
Unique tech jobs posted across Miami-Dade, Broward and Palm Beach counties (Jan 2024 to Oct 2025)
Miami Tech Works, citing Lightcast dataPortMiami containerized cargo volume, No. 1 in Florida for international containerized cargo (FY2024)
Florida Ports CouncilCombined economic impact of Miami International Airport and PortMiami, supporting nearly 1.2 million jobs (2024)
Miami-Dade County, reported by WLRNWhy companies here choose Corpshore US
Eastern coverage
We staff Eastern time-zone operations so support and back-office keep pace with the Miami working day and the East Coast market.
Bilingual as standard
English and Spanish support is standard, matching Miami's majority-bilingual customer base and Latin America-facing business.
Trade and logistics experience
We support back-office and customer operations for logistics and trade-adjacent businesses, working inside your systems and controls.
North American accountability
A named point of contact in North America owns the engagement, with no offshore handoff for decisions.
Illustrative engagement
An illustrative engagement that shows how we work in this market. It is not a specific named client. We publish named case studies only with the client's sign-off.
Logistics customer operations scale-up
- The challenge
- A Miami logistics company needed to scale customer and tracking support across English and Spanish without expanding its in-house team ahead of demand.
- Our approach
- A dedicated bilingual team handled tracking inquiries, exception handling and customer support inside the client's systems on Eastern time, flexing with volume.
- The outcome
- Coverage that scaled with growth, consistent service across English and Spanish and cost that tracked demand.
Build your team with Corpshore US
Tell us what you want to outsource and we will map a team, a model and a timeline. North American accountability, global delivery.
We respond to every US inquiry within 6 hours.